Keys to Successful Businesses Flagstaff AZ

Salespeople typically rate their customers by at least four crucial factors: profitability, stability, vulnerability and potential for future business. Let’s look more closely at how you rate clients on each of those factors.

Customer Systems, Inc.
(480) 941-1955
8155 E. Indian Bend Road, Suite 101
Scottsdale, AZ
 
Key Solutions Marketing Inc
(480) 948-5150
7529 E Woodshire Cv
Scottsdale, AZ
 
The Redtail Consulting Group
(480) 285-7932
28150 N. Alma School Rd #103
Scottsdale, AZ
 
Pacific Professional Group
(480) 812-4822
2271 E Stephens Pl
Chandler, AZ
 
Saguaro PC Tech
(520) 250-5948
6161 E Grant Rd #18106
Tucson, AZ
 
Mac Media Inc
(480) 964-6352
6928 E 5th Ave., #1
Scottsdale, AZ
 
Bk Performance Staffing Solutions
(480) 325-1998
1862 N Abner Cir
Mesa, AZ
 
Informatek Business Solutions Inc
(480) 632-8447
1504 W Straford Ave
Gilbert, AZ
 
Quick Fix Cellular
(480) 782-8084
1949 W. Ray Rd. Ste- 39
Chandler, AZ
 
eChazen Internet Solutions
(480) 355-1434
4856 E Baseline Rd
Mesa, AZ
 

Keys to Successful Businesses

Salespeople typically rate their customers by at least four crucial factors: profitability, stability, vulnerability and potential for future business. Let’s look more closely at how you rate clients on each of those factors:

  • Profitability. This is by far the most critical factor because it ultimately determines the profitability of your business. To be really useful, this criterion needs to give you feedback on exactly how profitable a particular client is on a monthly, weekly or even a daily basis. You need to be able to determine if any project you are working on for any of your clients is profitable. That’s why it’s so vital to know your overhead costs.

You need to know which clients are most profitable, which clients are least profitable and which clients you are losing money on. For example, an A-rated client would be very profitable; a B-rated client would be about average, a C client would be below average, and a D client is currently unprofitable.

The challenge would be to upgrade the Cs and Ds to become Bs and As. That can be done by either improving your efficiency in serving them, or by charging them more money or a combination of those factors. If you can’t do one of those three things, it’s best to try to cultivate new clients to replace them. But don’t be too hasty...

  • Stability. A steady client who is slightly below average might be more valuable than a one-shot client that is rated B, or even A in immediate profitability. For example, I’ve had some clients for more than 20 years. Those are bread-and-butter accounts who help you meet basic expenses and smooth out the times when business is slow. So it’s a good idea to consider just how stable each of your clients is. Obviously, clients who are rated A or B on your stability scale would be more valuable than those that are rated C or D.

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