Home Builder Customer Satisfaction Study Flagstaff AZ

If you want to build your new home, you certainly want to make sure you've done your homework in choosing a builder, especially considering the enormous investment in time and money the project entails.

Rebel Handyman Services
(928) 853-0486
2206 E. 2nd Ave #11
Flagstaff, AZ
Services
No Job to BIG or small

Hope Construction
(928) 527-3159
2700 S Woodlands Village Blvd
Flagstaff, AZ
 
Architectural & Environmental Assoc Inc
(928) 214-0005
3955 Lake Mary
Flagstaff, AZ
 
Triple E Construction
505 N. Lynx Creek Rd.
Prescott, AZ
Membership Organizations
EPA Lead-Safe Certified Firm, Pella

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Assurance Builders
702 N. Janal Cir
Tucson, AZ
Membership Organizations
Better Business Bureau

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InConcrete Custom Countertops and Design Elements
(928) 773-4326
7215 N Saddle Trail
Flagstaff, AZ
 
Solar Design & Construction
(928) 774-6308
21 West Pine Ave
Flagstaff, AZ
 
Nor'Easter Development, Llc
(602) 750-0546
27227 North Miller Road
Scottsdale, AZ

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A+ Texture Llc, Drywall And Remodeling
(520) 227-6720
459 Drywall Ln.
Sierra Vista, AZ

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J&A contracting
(602) 315-4559
3835 dunbar dr
Phoenix , AZ
 
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Home Builder Customer Satisfaction Study

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If you want to build your new home, you certainly want to make sure you've done your homework in choosing a builder, especially considering the enormous investment in time and money the project entails. And, let's face it, given a choice, most of us prefer to buy brand new. But there's nothing as devastating as signing on the dotted line, investing your life's savings (and what you can borrow from the bank) and running into obstacle after obstacle with your chosen builder. Do any of the following problems sound familiar?

  • The builder's warranty is vague or doesn't cover exactly what goes wrong with your home construction.

  • Customer service is spotty at best, insufficient or unhelpful, and phone calls aren't returned promptly.

  • Your construction manager has an attitude, is unresponsive, or perhaps is easy-going, but nothing gets done to your satisfaction or expectation.

  • The builder's sales staff is distracted, disorganized, and unavailable, and there's absolutely no follow up.

  • Your home readiness date is constantly pushed back by unanticipated delays.

In fact, these cover the top five issues in the most critical areas of customer satisfaction with new-home builders, according to the J.D. Power and Associates 2007 New-Home Builder Customer Satisfaction Study,SM now in its 11th year. The study, which ranks builders in 34 separate housing markets across the U.S., is based on responses from 50,399 buyers of newly-built, single-family homes after they've lived in their homes from 4-18 months, on average. The typical buyer reports about 13 problems with their new home"mostly construction problems like landscaping, quality and finish of kitchen cabinets, or heating and air conditioning. While the problems reported vary by market, they have decreased by 7 percent over last year's study.

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