Business Management Flagstaff AZ

As the competition for talented people picks up, forward thinking managers need to assess how they are positioned to keep their good people and attract some more.

REDEV Advisory Group
(602) 374-7477
3877 N. 7th St. #410
Phoenix, AZ
 
Stock Search Intl Inc
(520) 579-5635
4761 W Waterbuck Dr
Tucson, AZ

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Gould Intelligent, LLC
(623) 328-8027
16845 N 29th Ave, #547
Phoenix, AZ
 
Murphy Business and Financial Corporation Southwest Inc-West Val
(888) 959-1991
Peoria, AZ
 
National Mobile Development
(480) 830-0338
3031 E University Dr
Mesa, AZ

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Aspen Consulting Engineers
(602) 231-9221
426 N 44TH St Ste 370
Phoenix, AZ

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AttaBoy! Solutions, LLC
(888) 428-8226
8050 W. Sands Dr
Peoria, AZ
 
Andes Business Consulting
(602) 288-9109
20325 N 51st Ave,
Glendale, AZ
 
Bridgestone Engineering
(602) 272-5566
3151 W Thomas Rd
Phoenix, AZ

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Olson Enterprise Services, Inc.
(602) 734-0719
11024 N. 28th
Phoenix, AZ
 
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Business Management

Get the basics right

People who have choices, and good people normally do, look for certain features in their employer. It continues to amaze us as we visit different businesses how little attention is paid to some of the basics in the work place.

Why would someone put up with poor pay, disinterested management, run down physical surroundings, poor equipment and sub standard recreation facilities (and by this we mean something as basic as a lunch room and tea and coffee!) if they had a choice.

Those are just the basics. To really compete, you need more.

A professional team

People who have a choice want to belong to a business that is going somewhere. A place where their work matters and they know it makes a contribution and they are recognised for it.

They also want to work somewhere that fits their values, is clear on what is expected from its people and is professional in its approach to managing them.

You need to have a vision and plans to get there. You then have to communicate these to your people and get them excited. You need to define your values, or core competencies, and involve people in acquiring them. This way they will then feel they are on a team of like minded professionals doing worthwhile work.

Rewards are important

Of course rewards are important, but this does not mean paying the highest salary. A fair and consistent way of recognising people's performance financially and non financially is a key tool in keeping people on board. Having a fair and competitive pay system linked to individual performance is a start. Throw out those awards - you need to exceed their provisions.

You also need to have a process for doing this so you don't just end up paying more to attract new people as you are losing old ones.

On top of the financial rewards, interesting work, challenge, a sense of achievement and recognition go a long way to motivating people. After a reasonable level pay is achieved, these are the real motivators. And these can often be provided at very little cost.

Give them room to grow

Probably one of the key factors for attracting and retaining good people is providing room and support for them to grow and develop. This means different things to different people. Training on the latest version of the accounting software may be exciting for one person whereas working along side the Marketing Director learning about strategic planning may be what someone else wants.

Making sure these actions are identified, in line with business needs and carried out requires some effort. But it is a good investment - both in business knowledge and in keeping people and continually improving their performance and satisfaction levels.

To check how you are doing in these areas, use the Diagnostic Tool at the website shown below. It will take about ten minutes to complete and will provide you with a graphical display of your rating plus a written report you can then use for input to your plans.

About the Author:

Paul Phillips is a Director and Co-founder of Horizon Management Group, a consulting business dedicated to assisting businesses manage their people more effectively. He has over 30 years experience in human resources and, while based in Australia, has worked in a number of overseas locations. www.horizonmg.com

This article may be reprinted providing the author is acknowledged using the above paragraph. Please forward a copy to paulphillips@horizonmg.com.

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